Student Assistant - IT Help Desk

Job Description:

Dependent on job/team assignment, this position will be responsible for the following:  

• Provide exemplary customer service
• Provide technical support via chat, email, or in person
• Troubleshoot both hardware and software for campus.

Qualifications:

• Communication skills both in person and via chats and emails
• Basic experience with windows operating systems
• No experience needed, on the job training offered.

Desired Skills:

• Knowledge of Windows Operating System internal (system files, registry, etc.)
• Customer service focused interactions
• Able to follow both written and verbal directions.

Schedule:

• 12-20 hours per week during the semester
• 35-40 hours per week during breaks (spring, summer, etc.)
• Applications:
  
• Our initial review of candidates will begin immediately, with interviews scheduled for the first few weeks of the Fall Semester.