STUDENT ASSISTANT - IT HELP DESK AND DESKTOP (ON-CAMPUS)

The Missouri S&T department of information technology is engaging in a modernization effort. Our role is to support the university’s mission of integrating education, research, and application to change our community and world. We are seeking individuals to join us in this endeavor.

If you are a potential member of the S&T information technology team and are humble, coachable, approachable, introspective, and passionate about building relationships, then we want to talk to you. 

If you are seeking an opportunity to make a difference on our campus as we propel S&T into the future and would like an opportunity to apply some of the skills you are acquiring in your education to real life, we would love to speak with you.

We in IT aren’t perfect, we’re just driven to improve S&T one byte at a time.

Position Overview:

S&T IT is looking for student workers to join our support teams! Students will be able to support campus with account management, hardware and software troubleshooting, break fix real time support and more! No experience is required, and freshman are welcome to apply. 

Job Description:

Dependent on job/team assignment, this position will be responsible for the following:  

·         Provide exemplary customer service.

·         Provide technical support via chat, email or in person.

·         Troubleshoot both hardware and software for campus.   

Qualifications: 

·         Communication skills both in person and via chats and emails

·         Basic experience with windows operating systems

·         No experience needed, on the job training offered.

Desired Skills:  

·         Knowledge of Windows Operating System internal (system files, registry, etc.)

·         Customer service focused interactions

·         Able to follow both written and verbal directions.

Schedule:  

·         12-20 hours per week during the semester

·         35-40 hours per week during breaks when available (spring, summer, etc.)

·         Standard schedule is between 8am-5pm. 

·         This position is onsite, and location will vary between Phelps Health Annex, 800 Tim Bradley Way, Library, Centennial Hall, and others.